Showing posts with label customer service. Show all posts
Showing posts with label customer service. Show all posts

Sunday, October 19, 2008

Marina IR hires Singapore citizens & PRs

The Marina Bay Sands (MBS) Integrated Resort starts its hiring today Oct 20, focussing on rank-and-file operations staff eg waiters, technicians, housekeepers, security guards and cleaners. The General Manager George Tanasijevich said they will hire "as many Singaporeans as possible" as this is MBS' most important commitment to Singapore.

This hiring blitz is aimed at people without experience in the Tourism and service industry. 10,000 workers at all levels will be hired at the end of 2009 when it opens. Marina Bay Sands is partnering the Singapore Workforce Development Agency (WDA) and the National Trade Union Congress' Employment and Employability Institute (e2i) to prepare new hires for jobs in this field. Another daily, TODAY, reports that hiring includes back-to-work mums, low-wage earners, retirees, the retrenched and jobless. For more information, visit career.marinabaysands.com or call 6586 7700 (9am - 6pm) by Nov 5.

WDA Director (Tourism) Teo Sio Hoon states that the tourism industry is expected to generate 60,000 jobs by 2010. If you want to be in this industry BUT want to work in better quality jobs compare to the posts mentioned, one way is to get a Diploma/Advanced Diploma in Travel Tourism and Hospitality awarded by the Association of Business Executives. We have a Work and Study Program so that you get 2 years working experience when you graduate from the 2-year programme.

We have briefings on the Work and Study Programme :

  1. Tues Oct 21 @ 7pm
  2. Thur Oct 23 @ 2.30pm and
  3. Sat Oct 25 @ 2pm

To register please send an email with your name and mobile number to

jonathan.chan@harrietgroup.com or sms me at 9476 2545 for more details.

Saturday, October 18, 2008

Outing to Genting Resorts

Work and Study is F U N.

The private school had an overseas trip to the Genting Resort, Malaysia. Customer Service is all about implementation; not concepts. A field visit to a casino resort was arranged to make classroom principles come alive.



There were group activities (above left) for students in different courses to get to know each other. As many students are in the Tourism course, the group activities were held in the entertainment centre. The mood is protrayed by one of the student organisers (above right). The students were rewarded for their hard work with their employers and the effort they put in their studies.


Grouped in teams (above), students put their minds to work at the casino Entertainment Centre.

The organising committee is shown on the left. An Executive Director gives away the prize to the best team (below). Why do winners always smile? Our Work and Study graduates will probably smile after the job interview as they gain R E L E V A N T practical experience D U R I N G their study.